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Patient Services Department Information: Difference between revisions
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Patient Services Department Information (view source)
Revision as of 03:59, 9 April 2025
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They do not perform any collect from luers or lines. | They do not perform any collect from luers or lines. | ||
Any request for a blood gas will be handed back to the clinical team as this collection requires specialised training. The staff do not carry the required equipment and the time frame for processing the samples impacts upon the day’s workflow. | Any request for a blood gas will be handed back to the clinical team as this collection requires specialised training. The phlebotomy staff do not carry the required equipment and the time frame for processing the samples impacts upon the day’s workflow. | ||
The week day phlebotomist can be contacted if required via the following pager number: 3085. | The week day phlebotomist can be contacted if required via the following pager number: 3085. | ||
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'''Read back the tube details to the patient for confirmation''' | '''Read back the tube details to the patient for confirmation''' | ||
· In an emergency a unique patient identification number i.e.: Red Bracelet Number | · In an emergency a unique patient identification number can be used i.e.: Red Bracelet Number and Hospital Number. | ||
· Where patient confidentiality is paramount a code may be used. The nationally recognised convention for coding of these specimens is as follows: | · Where patient confidentiality is paramount a code may be used. The nationally recognised convention for coding of these specimens is as follows: | ||
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Partial labelling of sample or request | Partial labelling of sample or request | ||
* Incorrect labelling of sample (e.g.: name spelt wrong or different date of birth on specimen to that of the form | * Incorrect labelling of sample (e.g.: name spelt wrong or different date of birth on specimen to that of the form) | ||
* Missing First name or missing Surname | |||
* Unlabelled request forms. | * Unlabelled request forms. | ||
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=== '''Air Tube Delivery System''' === | === '''Air Tube Delivery System''' === | ||
Hawke's Bay Hospital has a | Hawke's Bay Hospital has a 16 station air tube delivery system. The main clinical areas and the Laboratory are included in the network. The reliability of the service depends upon the correct usage. Please do not use the system if you have not been trained. Errors in usage will shut down the system for a number of other users. Refer to: | ||
Lamson Tube System Policy HBDHB/OPM/098 | Lamson Tube System Policy HBDHB/OPM/098 | ||