Patient Services Department Information: Difference between revisions

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Any requests for blood tests received by the phlebotomist after the ward round has started will not be accepted unless the workload permits.  If the phlebotomist feels they are unable to complete the requested collects due to the remaining workload in the hospital they will decline the requests.  The requestor will be referred to the Pre-Analytics manager if discussion is required.  Blood collection after the ward round is finished is the responsibility of the medical officer initiating the request.
Any requests for blood tests received by the phlebotomist after the ward round has started will not be accepted unless the workload permits.  If the phlebotomist feels they are unable to complete the requested collects due to the remaining workload in the hospital they will decline the requests.  The requestor will be referred to the Pre-Analytics manager if discussion is required.  Blood collection after the ward round is finished is the responsibility of the medical officer initiating the request.


Ward round phlebotomists are trained for routine venepuncture.
Ward round phlebotomists are trained for routine venepuncture.


They do not perform any collect from luers or lines.
They do not perform any collect from luers or lines.


Any request for a blood gas will be handed back to the clinical team as this collection requires specialised training.  The staff do not carry the required equipment and the time frame for processing the samples impacts upon the day’s workflow.
Any request for a blood gas will be handed back to the clinical team as this collection requires specialised training.  The staff do not carry the required equipment and the time frame for processing the samples impacts upon the day’s workflow.


The week day phlebotomist can be contacted if required via the following pager number: 3085.
The week day phlebotomist can be contacted if required via the following pager number: 3085.
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* ''Surname and First name and Date of Birth.''
* ''Surname and First name and Date of Birth.''


·           The use of patient sticky labels (Bradma labels) on blood tubes (except blood gases and   micro sample tests) is not acceptable.
·           All laboratory specimens shall be labelled by the '''collector only''' after collection, and before        leaving the patient i.e.: in front of and witnessed by the patient.
 
·           All laboratory specimens shall be labelled by the '''collector only''' after collection, and before        leaving the patient i.e.: in front of and witnessed by the patient.  


'''Remember the final check:  SAY IT OUT LOUD'''
'''Remember the final check:  SAY IT OUT LOUD'''
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* White              for routine laboratory test requests.
* White              for routine laboratory test requests.
* Yellow             for Specialist/Consultant approved test requests.
* Green              for “Add On” test requests in general ward areas.
* Green              for “Add On” test requests in general ward areas.
* Pink                 for ED/AAU urgent test requests.
* Pink                 for ED/AAU urgent test requests.
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