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__NOTOC__
__NOTOC__
Welcome to the Te Whatu Ora Te Matau a Māui Hawkes Bay Laboratory services Manual. Departmental information, guidance documents, and policies can be found in the sidebar on the left (desktop only).   
[[File:IANZLogo small.jpg|thumb|link=https://www.ianz.govt.nz/]]
Welcome to the Te Whatu Ora Te Matau a Māui Hawke's Bay Laboratory services Manual and test guide. Departmental information, guidance documents, and policies can be found in the sidebar on the left (desktop only).   


The lab test guide can be searched in the search bar below, or at any time from the search bar at the top of the page. Alternatively a full list of available tests is available here: [[:Category:Tests|'''Full test list here (click)''']]
The lab test guide can be searched in the search bar below, or at any time from the search bar at the top of the page. Alternatively a full list of available tests is available here: [[:Category:Tests|'''Full test list here (click)''']]
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=== '''Search tests only here:''' ===
=== '''Search tests here:''' ===
Tests not listed here will be referred to our reference laboratory Canterbury Health Laboratories (CHL) - [https://www.chl.co.nz/test-manager/ Click here]
Tests not listed here will be referred to our reference laboratory Canterbury Health Laboratories (CHL) - [https://www.chl.co.nz/test-manager/ Click here]
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===Opening Hours===
===Information for Patients===
<b><u>- Patient Rights:</u></b>
 
Patient Consent - [https://hawkesbaylabmanual.co.nz/wiki/images/1/16/Patient_Consent_Information.pdf Click here]
 
Code of Rights - [https://www.hdc.org.nz/your-rights/about-the-code/code-of-health-and-disability-services-consumers-rights/ Click here]
 
<b><u>- Collection Site Open Hours:</u></b>
 
{| class="wikitable"
{| class="wikitable"
!
!Hawke's Bay Hospital Laboratory
!
!Central Hawke's Bay Health Centre Laboratory
|-
|-
|
|
====Hawkes Bay Hospital Laboratory====
Lab open hours: 24/7
Lab open hours 24/7
 
Phlebotomy hours at Villa 8


Phlebotomy hours at Villa 8:
Mon – Fri 0800 – 1700
Mon – Fri 0800 – 1700


Ph 8781308 ext 2452
Ph 8781308 ext 2452
Disabled access is via the courtyard by Zac's Cafe and toilets are available within Villa 8.
|
|
====Central Hawkes Bay Health Centre Laboratory====
Lab open hours: Mon - Fri 0730-1700
Lab open hours Mon - Fri 0730-1700


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0730 – 1600


Mon – Fri 0730 – 1615
Ph 06 8587797 ext 5553


Ph 06 8587797 ext 5553
Disabled access and toilets are available within the Central Hawke's Bay Health Centre.
|-
!Napier Health Centre Laboratory
!Wairoa Hospital Laboratory
|-
|-
|
|
====Napier Health Centre Laboratory====
Lab open hours: Mon – Fri 0800 – 1700
Lab open hours Mon – Fri 0800 – 1700


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0800 – 1700
Mon – Fri 0800 – 1700


Ph 06 8341815 ext 4142
Ph 06 8341815 ext 4142
Disabled access and toilets are available within Napier Health Centre.
|
|
====Wairoa Hospital Laboratory====
Lab open hours: Mon – Fri 0730 – 1630
Lab open hours Mon – Fri 0730 – 1630


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0730 – 1500
Mon – Fri 0730 – 1500


Ph 06 8389710 ext 4859
Ph 06 8389710 ext 4859
Disabled access is through the main door to the Wairoa Health Centre.
Use the lift to go down to the basement where the Laboratory service is located.
Toilets are available within the Wairoa Health Centre.
|}
|}
<b><u>- Feedback Channels:</u></b>
If you would like to provide feedback after a <u>Blood Collection procedure,</u> please complete a Patient Satisfaction Survey form - [https://rb.gy/psbq8v click here].
If you have a <u>specimen specific enquiry,</u> please [mailto:laboratory.office@hbdhb.govt.nz click here]. We will typically acknowledge and respond to your email within 2 working days.
If you would like to provide a <u>service feedback or concern</u> to the laboratory, please [mailto:feedback@hbdhb.govt.nz click here]. The Hawke's Bay Hospital Consumer Engagement Team will acknowledge your feedback within 20 working days.


===Key Contacts===
===Key Contacts===
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!Ext Ph
!Ext Ph
|-
|-
|Ross Boswell
|Andrew Burns
|Clinical Director
|Clinical Director
|*73314
|
|021402142
|027 243 1754
|-
|-
|Shelli Turner
|Tim Aitken
|Laboratory Manager
|Laboratory Manager
|2634
|
|0274958994
|022 122 0645
|-
|-
|Pam Russell
|Pam Russell
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|
|
|-
|-
|
|Grace Lim
|
|HOD Haematology
|
|6249
|
|
|-
|-
|Chris Greenwood
|Mari-Sann van Aardt
|HOD Haematology
|2449
|06 878 1647
|-
|Tim Aitken
|HOD Biochemistry
|HOD Biochemistry
|2449
|2449
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|-
|-
|Tony Morgan
|Tony Morgan
|HOD Transfusion Medicine (Blood bank)
|HOD Transfusion Medicine (Blood Bank)
|2629
|2629
|
|
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|
|
|-
|-
|Maureen Ali
|Jade Chetty
|HOD Histology
|HOD Histology
|2485
|2485
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|POCT Quality Manager
|POCT Quality Manager
|2453
|2453
|
|027 246 6724
|}
|}
Website created and supported by Chris Greenwood 2022
 
 
[[File:Labnet Logo.jpg|none|thumb]]
[[File:CHL-Logo.png|none|thumb|link=https://www.chl.co.nz/test-manager/]]
Website by Chris Greenwood 2022
 
Reviewed April 2025

Latest revision as of 02:14, 6 August 2025

IANZLogo small.jpg

Welcome to the Te Whatu Ora Te Matau a Māui Hawke's Bay Laboratory services Manual and test guide. Departmental information, guidance documents, and policies can be found in the sidebar on the left (desktop only).

The lab test guide can be searched in the search bar below, or at any time from the search bar at the top of the page. Alternatively a full list of available tests is available here: Full test list here (click)

Search tests here:

Tests not listed here will be referred to our reference laboratory Canterbury Health Laboratories (CHL) - Click here

Search entire manual here:

Information for Patients

- Patient Rights:

Patient Consent - Click here

Code of Rights - Click here

- Collection Site Open Hours:

Hawke's Bay Hospital Laboratory Central Hawke's Bay Health Centre Laboratory

Lab open hours: 24/7

Phlebotomy hours at Villa 8: Mon – Fri 0800 – 1700

Ph 8781308 ext 2452

Disabled access is via the courtyard by Zac's Cafe and toilets are available within Villa 8.

Lab open hours: Mon - Fri 0730-1700

Phlebotomy hours: Mon – Fri 0730 – 1600

Ph 06 8587797 ext 5553

Disabled access and toilets are available within the Central Hawke's Bay Health Centre.

Napier Health Centre Laboratory Wairoa Hospital Laboratory

Lab open hours: Mon – Fri 0800 – 1700

Phlebotomy hours: Mon – Fri 0800 – 1700

Ph 06 8341815 ext 4142

Disabled access and toilets are available within Napier Health Centre.

Lab open hours: Mon – Fri 0730 – 1630

Phlebotomy hours: Mon – Fri 0730 – 1500

Ph 06 8389710 ext 4859

Disabled access is through the main door to the Wairoa Health Centre.

Use the lift to go down to the basement where the Laboratory service is located.

Toilets are available within the Wairoa Health Centre.

- Feedback Channels:

If you would like to provide feedback after a Blood Collection procedure, please complete a Patient Satisfaction Survey form - click here.


If you have a specimen specific enquiry, please click here. We will typically acknowledge and respond to your email within 2 working days.


If you would like to provide a service feedback or concern to the laboratory, please click here. The Hawke's Bay Hospital Consumer Engagement Team will acknowledge your feedback within 20 working days.

Key Contacts

Name Position Internal ext Ext Ph
Andrew Burns Clinical Director 027 243 1754
Tim Aitken Laboratory Manager 022 122 0645
Pam Russell Quality Manager 2538
Grace Lim HOD Haematology 6249
Mari-Sann van Aardt HOD Biochemistry 2449
Lynne Morgan HOD Pre-Analytical 2603
Tony Morgan HOD Transfusion Medicine (Blood Bank) 2629
Neil Campbell HOD Microbiology 2630
Jade Chetty HOD Histology 2485
Rebecca Warwick POCT Quality Manager 2453 027 246 6724


Labnet Logo.jpg
CHL-Logo.png

Website by Chris Greenwood 2022

Reviewed April 2025

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