Te Matau a Māui | Laboratory Services

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__NOTOC__
__NOTOC__
[[File:IANZLogo small.jpg|thumb|link=https://www.ianz.govt.nz/]]
Welcome to the Te Whatu Ora Te Matau a Māui Hawke's Bay Laboratory services Manual and test guide. Departmental information, guidance documents, and policies can be found in the sidebar on the left (desktop only). 


Welcome to the Te Whatu Ora Te Matau a Māui Hawkes Bay Laboratory services Laboratory Manual. Departmental information, guidance documents, and policies can be found in the sidebar of the left. The lab test guide can be search in the search bar below, or at any time from the search bar at the top of the page.  
The lab test guide can be searched in the search bar below, or at any time from the search bar at the top of the page. Alternatively a full list of available tests is available here: [[:Category:Tests|'''Full test list here (click)''']]


Our main laboratory is located at the Hawkes Bay Fallen soldiers memorial Hospital, Omahu Rd Hastings. In addition to this, we have collection centres in Napier, Waipukurau, and Wairoa. Most testing is performed centrally at the Hawkes Bay hospital Laboratory, with some Point of Care testing available in Wairoa. Contact details and opening ours can be found below.
=== '''Search tests here:''' ===
Tests not listed here will be referred to our reference laboratory Canterbury Health Laboratories (CHL) - [https://www.chl.co.nz/test-manager/ Click here]
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== '''Search tests here:''' ==
=== '''Search entire manual here:''' ===
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===Information for Patients===
<b><u>- Patient Rights:</u></b>
Patient Consent - [https://hawkesbaylabmanual.co.nz/wiki/images/1/16/Patient_Consent_Information.pdf Click here]
Code of Rights - [https://www.hdc.org.nz/your-rights/about-the-code/code-of-health-and-disability-services-consumers-rights/ Click here]
<b><u>- Collection Site Open Hours:</u></b>


=== Opening Hours ===
{| class="wikitable"
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!Hawke's Bay Hospital Laboratory
!
!Central Hawke's Bay Health Centre Laboratory
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==== Hawkes Bay Hospital Laboratory ====
Lab open hours: 24/7
Lab open hours 24/7
 
Phlebotomy hours at Villa 6


Phlebotomy hours at Villa 8:
Mon – Fri 0800 – 1700
Mon – Fri 0800 – 1700


Ph 8781308 ext 2452
Ph 8781308 ext 2452
Disabled access is via the courtyard by Zac's Cafe and toilets are available within Villa 8.
|
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==== Central Hawkes Bay Health Centre Laboratory ====
Lab open hours: Mon - Fri 0730-1700
Lab open hours Mon - Fri 0730-1700


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0730 – 1600


Mon – Fri 0730 – 1615
Ph 06 8587797 ext 5553


Ph 06 8587797 ext 5553
Disabled access and toilets are available within the Central Hawke's Bay Health Centre.
|-
!Napier Health Centre Laboratory
!Wairoa Hospital Laboratory
|-
|-
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==== Napier Health Centre Laboratory ====
Lab open hours: Mon – Fri 0800 – 1700
Lab open hours Mon – Fri 0800 – 1700


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0800 – 1700
Mon – Fri 0800 – 1700


Ph 06 8341815 ext 4142
Ph 06 8341815 ext 4142
Disabled access and toilets are available within Napier Health Centre.
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==== Wairoa Hospital Laboratory ====
Lab open hours: Mon – Fri 0730 – 1630
Lab open hours Mon – Fri 0730 – 1630


Phlebotomy hours
Phlebotomy hours:
Mon – Fri 0730 – 1500
Mon – Fri 0730 – 1500


Ph 06 8389710 ext 4859
Ph 06 8389710 ext 4859
Disabled access is through the main door to the Wairoa Health Centre.
Use the lift to go down to the basement where the Laboratory service is located.
Toilets are available within the Wairoa Health Centre.
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=== Key Contacts ===
<b><u>- Feedback Channels:</u></b>
 
If you would like to provide feedback after a <u>Blood Collection procedure,</u> please complete a Patient Satisfaction Survey form - [https://rb.gy/psbq8v click here].
 
 
If you have a <u>specimen specific enquiry,</u> please [mailto:laboratory.office@hbdhb.govt.nz click here]. We will typically acknowledge and respond to your email within 2 working days.
 
 
If you would like to provide a <u>service feedback or concern</u> to the laboratory, please [mailto:feedback@hbdhb.govt.nz click here]. The Hawke's Bay Hospital Consumer Engagement Team will acknowledge your feedback within 20 working days.
 
===Key Contacts===
{| class="wikitable"
{| class="wikitable"
|+
|+
!Name
!Name
!Position
!Position
!Internal extension
!Internal ext
!External Ph
!Ext Ph
|-
|-
|Ross Boswell
|Andrew Burns
|Clinical Director
|Clinical Director
|*73314
|
|
|027 243 1754
|-
|-
|Shelli Turner
|Tim Aitken
|Laboratory Manager
|Laboratory Manager
|2634
|
|
|022 122 0645
|-
|-
|Pam Russell
|Pam Russell
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|
|
|-
|-
|Grace Lim
|HOD Haematology
|6249
|
|
|
|
|
|-
|Chris Greenwood
|HOD Haematology
|2449
|06 878 1647
|-
|-
|Tim Aitken
|Mari-Sann van Aardt
|HOD Biochemistry
|HOD Biochemistry
|2449
|2449
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|-
|-
|Tony Morgan
|Tony Morgan
|HOD Transfusion Medicine (Blood bank)
|HOD Transfusion Medicine (Blood Bank)
|2629
|2629
|
|
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|
|
|-
|-
|Maureen Ali
|Jade Chetty
|HOD Histology
|HOD Histology
|2485
|2485
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|POCT Quality Manager
|POCT Quality Manager
|2453
|2453
|
|027 246 6724
|}
|}
[[File:Labnet Logo.jpg|none|thumb]]
[[File:CHL-Logo.png|none|thumb|link=https://www.chl.co.nz/test-manager/]]
Website by Chris Greenwood 2022
Reviewed April 2025
Jmayes
25

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